My friends at ShareDynamics, Joe and Gail Raynus, are conducting a full-day workshop on Goal-Driven Business Measurements, on September 23 in Cambridge MA.
“This collaborative workshop will examine the concepts of Management Scorecards, Innovation Curve and Measurement Framework and introduce a clear, concise methodology that will help better understand, monitor and measure critical processes, analyze challenges and proactively take action.”
Learning Objectives:
- Gain understanding of key components of Quantitative Business Performance Measurement
- Introduce Logic Model for business strategy planning
- Learn Goal-Question-Metric Methodology to define effective Key Process Indicators and Metrics
- Develop understanding of management dashboards and their structure
- Learn how to develop a top-down measurement scorecard/dashboard structure for monitoring and control of your key processes and indicators
- Establish a measurement program that is aligned with the organization’s business processes
- Enhance ability to analyze quantitative information for decision making and analysis
The workshop is based on material from Joe’s forthcoming book, Improving Business Process Performance. If, like me, you are a firm believer in the criticality of business visibility and responsiveness, you should check out this seminar.
