My friends at ShareDynamics, Joe and Gail Raynus, are conducting a full-day workshop on Goal-Driven Business Measurements, on September 23 in Cambridge MA. 

“This collaborative workshop will examine the concepts of Management Scorecards, Innovation Curve and Measurement Framework and introduce a clear, concise methodology that will help better understand, monitor and measure  critical processes, analyze challenges and proactively take action.”

Learning Objectives:

• Gain understanding of key components of Quantitative Business Performance Measurement
• Introduce Logic Model for business strategy planning
• Learn Goal-Question-Metric Methodology to define effective Key Process Indicators and Metrics
• Develop understanding of management dashboards and their structure
• Learn how to develop a top-down measurement scorecard/dashboard structure for monitoring and control of your key processes and indicators
• Establish a measurement program that is aligned with the organization’s business processes
• Enhance ability to analyze quantitative information for decision making and analysis

 

The workshop is based on material from Joe’s forthcoming book, Improving Business Process Performance.  If, like me, you are a firm believer in the criticality of business visibility and responsiveness, you should check out this seminar.