Look at the featured slide — from McKinsey red assessment of healthcare.gov — and the deck at the end of the article. Ignore the waterfall/agile confusion. Slide 5 speaks volumes.
You can’t correctly code an ill defined, ever-shifting problem.
If you’ve worked with me in the past few years, you know I advocate bringing product management thinking and practices to enterprise/business software projects, particularly those trying new tech, methods, outcomes and such. The things that Nils classifies as interesting:
“There is a fundamental disconnect between estimates and interesting things. Interesting things are unpredictable.”
…”I prefer timeboxes, and for interesting things, we get done what we get done in the timebox. The art of product management is figuring out what to do in the timebox.”
“IT, or better said, the digital capability IT provides, is infused in every aspect of a business including process execution, customer interaction, employee and partner collaboration, knowledge discovery, information access, delivery, and flow.
In order to provide top tier digital capability, we need to abolish these artificial divides of business and IT, and focus on building organizational capabilities that combine business, technology and human elements.”
– me, on my soapbox last year.
Foundational for my personal (not client specific), work, writing, whatever form it takes.