Another perspective, similar findings:

“Companies in all industries and regions are experimenting with — and benefiting from — digital transformation. Whether it is in the way individuals work and collaborate, the way business processes are executed within and across organizational boundaries, or in the way a company understands and serves customers, digital technology provides a wealth of opportunity.”

MIT Center for Digital Business research surfaced 9 elements across three categories:

Transforming Customer Experience

• Customer Understanding
• Top-Line Growth
• Customer Touch Points

Transforming Operational Processes

• Process Digitization
• Worker Enablement
• Performance Management

Transforming Business Models

• Digitally Modified Businesses
• New Digital Businesses
• Digital Globalization

For the details:  The Nine Elements of Digital Transformation | MIT Sloan Management Review.