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Link: The Nine Elements of Digital Transformation | MIT Sloan Management Review

January 14, 2014 By brenda michelson

Another perspective, similar findings:

“Companies in all industries and regions are experimenting with — and benefiting from — digital transformation. Whether it is in the way individuals work and collaborate, the way business processes are executed within and across organizational boundaries, or in the way a company understands and serves customers, digital technology provides a wealth of opportunity.”

MIT Center for Digital Business research surfaced 9 elements across three categories:

Transforming Customer Experience

  • Customer Understanding
  • Top-Line Growth
  • Customer Touch Points

Transforming Operational Processes

  • Process Digitization
  • Worker Enablement
  • Performance Management

Transforming Business Models

  • Digitally Modified Businesses
  • New Digital Businesses
  • Digital Globalization

For the details:  The Nine Elements of Digital Transformation | MIT Sloan Management Review.

Filed Under: business-technology, digital, links Tagged With: 2015IT, stream

Diagram: McKinsey Digital Transformation Areas

January 14, 2014 By brenda michelson

“The potential impact of digital technology varies widely by industry, but most enterprise leaders share an important challenge: how to get beyond the small share of the prize they are capturing today by looking for impact across the whole value chain.”

McKinseyDigitalSweetSpot

Source: Finding your Digital Sweet Spot, McKinsey

Related McKinsey Research: The Digital Enterprise

Filed Under: business-technology, digital Tagged With: 2015IT, stream

my path: towards technology infusion

November 20, 2013 By brenda michelson

“IT, or better said, the digital capability IT provides, is infused in every aspect of a business including process execution, customer interaction, employee and partner collaboration, knowledge discovery, information access, delivery, and flow.

In order to provide top tier digital capability, we need to abolish these artificial divides of business and IT, and focus on building organizational capabilities that combine business, technology and human elements.”

– me, on my soapbox last year.

Foundational for my personal (not client specific), work, writing, whatever form it takes.

Filed Under: business-technology Tagged With: 2015IT, stream

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Brenda M. Michelson

Brenda Michelson

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