This morning, under a marketing-for-geeks tag, I tweeted SOA Secret #7: don’t say "increase re-use", say "eliminate rework”.
For the 6 or so other secrets, check out my 6+1 Secrets of Successful SOA presentation on slideshare.
And hey, if you have [SOA Success] secrets you can share, please leave a comment or throw a tweet.
The deck from my Open Group Conference session, 6+1 Secrets of Successful SOA, is now on Slideshare. The deck is a revision of the original 6 Secrets of Successful SOA talk delivered in May at ATA/ITLC. If you’ve seen the original deck, jump to slide 24 for the +1.
Next Tuesday, I’m doing double-duty on the SOA Track at the Open Group Conference in Boston. First, I’ll be presenting the 6+1 Secrets of Successful SOA. Afterwards, I’ll be moderating a SOA Practitioner Panel. The panelists are Awel Dico, Bank of Montreal, Mark Sternberger, Raytheon and Chris McCarthy, State Street Corp.
If you are attending the conference, please join us on the SOA Track on Tuesday afternoon. Jeanne Ross is the Tuesday morning keynote. You know I’ll be there!
Yes, it’s true! The BPM / SOA Community of Practice has extended the deadline on the Business Agility and Process Optimization enabled by BPM and SOA Case Study Competition. Entries are due July 30, 2010.
Beware, this is the *final* final deadline. Start your submission here. To learn about the purpose, rules and such, go here.
[Disclosure: The BPM / SOA Community of Practice is a client of my firm, Elemental Links.]
The BPM/SOA Community of Practice’s EA2010 Group is returning to the discussion forum. Starting next week, EA2010 will pursue a new line of discussion and research focusing on the business aspects of successful enterprise architecture practices. Items for discussion include:
All members of the BPM/SOA Community of Practice are welcome to participate in the EA2010 Working Group. For more information, see the EA2010 working group page.
Did you miss the group’s prior work? Last year, the EA2010 team pursued a line of discussion and research on the purpose, practices and realities of expanding, or in some cases starting, business architecture practices. This work stream culminated in the publication of an EA2010 Business Architecture whitepaper.
And yes, the BPM/SOA Community of Practice is the renamed, post-merger, combination of the SOA Consortium and BPM Consortium.
[Disclosure: The BPM/SOA Community of Practice is a client of my firm, Elemental Links.]
I’m at a CIO Innovations session. Randy G. Burdick, EVP and CIO of OfficeMax, is going to present on real-time retail. As a former retailer, who introduced real-time, event-driven architecture to the organization, I’m extremely interested to learn what OfficeMax has done. According to the session abstract, OfficeMax’s “2-second advantage” story involves inventory levels, fulfillment processes, shipping, customer notification and customer loyalty.
OfficeMax is the combined entities of OfficeMax retail and Boise Cascade Office Supplies business. Burdick opened with some background on OfficeMax and the challenges of the current retail environment. These include declining sales & margins, changes in shopping habits (cross channel engagement, social media, Red Laser on the iPhone, etc) and green initiatives.
OfficeMax challenges in 2005, when Burdick joined the organization, included supply chain efficiencies, cross-channel customer behavior and interactions, lack of real-time information, compliance and risk management (PCI, fraud, confidential data), revenue growth and margin enhancement. And of course, the spaghetti IT diagram slide.
IT Approach to these challenges:
- Educate and upgrade IT staff
- Establish and Mature an SOA Practice
- Establish business investment practices – strategic use of IT
The SOA slide, Tibco bus in the middle, ties core systems, customer systems, reporting etc.
Establishing the SOA Practice: Strategies for versioning, testing, monitoring, service design, security, deployment, performance tuning, capacity planning, backup and recovery. Frameworks for testing, business metrics, error handling, deployment. Processes: estimating, repository, service definition, etc. People: training, offshore partnering and more…
Burdick said Tibco was ESB #2. First attempt, prior to his tenure, was purely integration based. [Resource vs. Business-driven] This was failure.
Architecture included business events and business process management. EP examples: store sales, distributing item information.
Key: Prioritize by Business Value, not IT Value
Benefits: Accelerate development timeline, improved availability and performance, reduced costs, enabled business capabilities that in the past were cost prohibitive, real-time business metrics for any information flowing through Tibco, project teams now see value of bus, ask to use it.
Beyond the Basics
- Order out of stock items from POS
- Predictive monitoring of core business processes – order fulfillment
- Real-time analysis of business transactions – product affinity, hot sellers, proactive inventory response, price error check
- Cross Channel analysis
In closing, “Be Prepared – You get one chance”.
Audience Q&A
1. What Products? Just the service bus. [Not sure how that ties to BPM, then. Definitely can do simple EDA with just a bus.]
2. What were the major changes to people and process? Started in IT. Established architecture. Brought in outside people to form a core team. Started with central team, throttled back demand, tested concepts, established frameworks.
After 18 months, opened practice to other projects. Had innovation and reuse rewards. Lastly, frameworks on automated testing, repositories really allowed momentum gain. Now, SOA has taken off organically. Two to three year process to get people (IT) excited about SOA and value.
3. Business value? Business responsiveness is the big driver, more so than cost savings.
5th Anniversary Edition
Event-Driven Architecture Overview
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