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Goal-Driven Business Measurement Workshop in Cambridge MA, September 23, 2010

August 24, 2010 By brenda michelson

My friends at ShareDynamics, Joe and Gail Raynus, are conducting a full-day workshop on Goal-Driven Business Measurements, on September 23 in Cambridge MA. 

“This collaborative workshop will examine the concepts of Management Scorecards, Innovation Curve and Measurement Framework and introduce a clear, concise methodology that will help better understand, monitor and measure  critical processes, analyze challenges and proactively take action.”

Learning Objectives:

  • Gain understanding of key components of Quantitative Business Performance Measurement
  • Introduce Logic Model for business strategy planning
  • Learn Goal-Question-Metric Methodology to define effective Key Process Indicators and Metrics
  • Develop understanding of management dashboards and their structure
  • Learn how to develop a top-down measurement scorecard/dashboard structure for monitoring and control of your key processes and indicators
  • Establish a measurement program that is aligned with the organization’s business processes
  • Enhance ability to analyze quantitative information for decision making and analysis

 

The workshop is based on material from Joe’s forthcoming book, Improving Business Process Performance.  If, like me, you are a firm believer in the criticality of business visibility and responsiveness, you should check out this seminar.

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Filed Under: analytics, bpm

Brenda M. Michelson

Brenda Michelson

Technology Architect.

Trusted Advisor.

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