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Its Not What You Sell, Its What You Believe – Bill Taylor – Harvard Business Review

April 5, 2012 By brenda michelson

“Cook did not respond with a detailed review of the products Apple made or the retail environments in which it sold them. Instead, he offered an impromptu, unscripted statement of what he and everyone at Apple believed — “as if reciting a creed he had learned as a child” in Sunday School.

“We believe that we are on the face of the earth to make great products, and thats not changing,” Cook declared.”We believe in the simple not the complex…We believe in saying no to thousands of products, so that we can really focus on the few that are truly important and meaningful to us,” he added.

“We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in ways other cannot…And I think that regardless of who is in what job those values are so embedded in this company that Apple will do extremely well,” he concluded.Its not what you sell its what you believe.”

…

“In a provocative and saucy book, It’s Not What You Sell, It’s What You Stand For, Spence explains the unique beliefs behind many of the one-of-a-kind organizations he has studied or worked with over the years, from BMW to Whole Foods Market to Southwest Airlines. Sure, these and other organizations are built around strong business models, stellar products and services, and (of course) clever advertising. But Spence is adamant that behind every great company is an authentic sense of purpose — “a definitive statement about the difference you are trying to make in the world” — and a workplace with the “energy and vitality” to bring that purpose to life.”

via Its Not What You Sell, Its What You Believe – Bill Taylor – Harvard Business Review.

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Filed Under: business architecture, innovation, leadership

Brenda M. Michelson

Brenda Michelson

Technology Architect.

Trusted Advisor.

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