Increasingly, designers are shifting scale from rethinking artifacts (whether buildings, posters or toasters) toward whole systems thinking. I would call this a scale shift from, let’s say, 10^1 to 10^5. Prompted originally by environmental thinking and more recently by the rise of networks and globalization, we are starting to recognize that it is impossible to […]
Is innovative – The possibilities for progression are not, by any means, exhausted. Technological development is always offering new opportunities for original designs. But imaginative design always develops in tandem with improving technology, and can never be an end in itself. Makes a product useful – A product is bought to be used. It has […]
Customer journeys are complex and crisscross the organization. Even simple-seeming tasks, such as browsing or buying, often involve several steps, each touching a different part of the business. A customer may go online, compare products, scan a bar code, search, and call an agent. Designing a consistently positive, rewarding experience across all those touchpoints takes […]
In new industries and old, software has become a critical determinant of success. The big questions that company executives of all kinds need to be asking themselves are, “Who is writing all that code?” and, more to the point, “Who is writing it for our company, and how do we make sure that we maintain […]
Not everyone can be a specialist, and that’s a good thing. Four good sources on why we still need polymaths (generalists, versatility) in an age of increasing specialization, and complexity.
For natural polymaths, check out the bonus link on Maya Angelou, and then proceed as wired.
“The question is whether their loss has affected the course of human thought. Polymaths possess something that monomaths do not. Time and again, innovations come from a fresh eye or from another discipline. Most scientists devote their careers to solving the everyday problems in their specialism. Everyone knows what they are and it takes ingenuity and perseverance to crack them. But breakthroughs—the sort of idea that opens up whole sets of new problems—often come from other fields.”
“Isaiah Berlin once divided thinkers into two types. Foxes, he wrote, know many things; whereas hedgehogs know one big thing. The foxes used to roam free across the hills. Today the hedgehogs rule.”
“The new Generalist is in fact a master of their trade. They bring expertise and experience in several areas, fueled by insatiable curiosity and the ability to “hyper-learn” new concepts and ideas.”
“They complement specialists, by challenging them to think differently, but never compete with them or take credit for their ideas. They approach challenges with an open mind, using a “how might we” mindset rather than come with pre-conceived ideas.”
“Attitude first, not only experience. A “Can-do” attitude and a high degree of motivation are a must. The Generalist must note constraints, but has to creatively encourage ways to work around them.
Intellectually curious (to an extreme level). Can learn and (un)learn any topic (enough to be dangerous) in a matter of hours. Learns on their own as well as from others by asking questions.
Connects the Dots. Can bring in new perspectives and ideas from other disciplines, industries, etc.
Practices empathy. Can imagine the world from different perspective. Those of colleagues, customers, users, etc. Takes time to listen and understand before presenting their own ideas.
Leads by influence and collaboration. Can earn the respect of the specialists, influence new ways of thinking and an open mindset towards new ideas.
Constantly challenges the status quo and encourages new ways of doing things.”
“Monopathy, or over-specialisation, eventually retreats into defending what one has learnt rather than making new connections. The initial spurt of learning gives out, and the expert is left, like an animal, merely defending his territory. One sees this in the academic arena, where ancient professors vie with each other to expel intruders from their hard-won patches. Just look at the bitter arguments over how far the sciences should be allowed to encroach on the humanities. But the polymath, whatever his or her ‘level’ or societal status, is not constrained to defend their own turf. The polymath’s identity and value comes from multiple mastery.”
“There is, I think, a case to be made for a new area of study to counter the monopathic drift of the modern world. Call it polymathics. Any such field would have to include physical, artistic and scientific elements to be truly rounded. It isn’t just that mastering physical skills aids general learning. The fact is, if we exclude the physicality of existence and reduce everything worth knowing down to book-learning, we miss out on a huge chunk of what makes us human. Remember, Feynman had to be physically competent enough to spin a plate to get his new idea.
Polymathics might focus on rapid methods of learning that allow you to master multiple fields. It might also work to develop transferable learning methods. A large part of it would naturally be concerned with creativity — crossing unrelated things to invent something new. But polymathics would not just be another name for innovation. It would, I believe, help build better judgment in all areas.”
All power to the polymath: Ella Saltmarshe at TEDxLSE 2013
POLYMATH BONUS: Growing Up Maya Angelou | Arts & Culture | Smithsonian
“I have a theory that nobody understands talent any more than we understand electricity. So I think we’ve done a real disservice to young people by telling them, “Oh, you be careful. You’ll be a jack-of-all-trades and a master of none.” It’s the stupidest thing I’ve ever heard. I think you can be a jack-of-all-trades and a mistress-of-all-trades. If you study it, and you put reasonable intelligence and reasonable energy, reasonable electricity to it, you can do that. You may not become Max Roach on the drums. But you can learn the drums. I’ve long felt that way about things. If I’m asked, “Can you do this?” I think, if I don’t do it, it’ll be ten years before another black woman is asked to do it. And I say, yes, yes, when do you want it?
My mom, you know, was a seaman. At one point, I was in Los Angeles. I called her in San Francisco and said, I want to see you, I’m going to New York and I don’t know when I’ll be back, so let’s meet mid-state. She said, “Oh, baby, I wanted to see you, too, because I’m going to sea.” I said, going to see what? She said, “I’m going to become a seaman.” I said, Mother, really, come on. She said, “No, they told me they wouldn’t let women in their union. I told them, ‘You wanna bet?’ I put my foot in that door up to my hip so women of every color will get in that union, get aboard a ship and go to sea.” She retired in 1980, and Asian, white and black women gave a party for her. They called her the mother of the sea.
So, yes, we cripple our children, we cripple each other with those designations that if you’re a brick mason you shouldn’t love the ballet. Who made that rule? You ever see a person lay bricks? [She moves her hands in a precise bricklaying manner.] Because of the eye and the hands, of course he or she would like to see ballet. It is that precise, that established, that organized, that sort of development from the bottom to the top.”